About Us
Part of
Eastern Services
The leader of air exports in Jordan with 24 hours working offices at Queen Alia International Airport to serve valued customers for air freight exports and imports. Eastern Services is one of the top packing and removals providers in the market, working with international standards through an extensive worldwide network.
Eastern International Clearance and Transport
With its 9 branches in the major customs terminals around Jordan we serve our top VIP customers to import, export and transit their shipments in very fast, reliable and efficient manner. Eastern Clearance offices at Queen Alia International Airport, Amman Customs Land Terminal and Aqaba Port serve customers shipments by air, land, and sea. The other 6 branches serve the main free zone and industrial areas in Jordan.
Action Express International (AEI) – Jordan
AEI Jordan is the exclusive agent of DHL Global Forwarding.
DHL forwarding experts with global reach & local knowledge. No matter what your business needs are, we understand what’s important to you.
Air Freight: Reliable and hassle free. Broad range of delivery speeds and service options.
Ocean Freight: Right place, right time and cost efficient. Extensive equipment and consolidation options.
Customs: Reduce complexity, delays and penalties. Extensive brokerage and consultancy services.
APS – The GSA House
Fully dedicated cargo GSA house with independent offices at the Cargo Agents Building at Queen Alia International Airport Cargo section. The professional dedicated staff for sales and operations provide our Airline clients comprehensive cargo GSA services. We have strong presence in the air freight market, leading edge information technology, transparent polices, analysis and evaluations capabilities.
APS The GSA house is a member of the Federation of Airline General Sales Agents.
Our Team
Husam Samandar
Group General Manager
Mohammed Qadadeh
AEI Air Freight Exports Manager
Yousef Azar
Ocean Freight Exports Manager
Jubran Salameh
Group Audit Director
Mueen Abdallah
Eastern Imports Manager
Amany AbuSalma
AEI Ocean Freight Imports Manager
Suha Samandar
Packing & Removals Manager
Oujina Kassir
AEI Air Freight Imports Manager
Enas AlTurk
Customs Clearance Manager
Ammar Jaradat
Eastern Air Freight Exports Manager
Tamara Massaeid
Time Critical and Aerospace Manager
Our Strategical Strength
Access to the Market
In the world of cargo movement the Eastern Group name stands out, because over the years Eastern services has been based on the principle that we handle the freight ourselves. Eastern freight enjoys Eastern professionalism. We deal with thousands of consignments both large and small, 24 hours a day, 365 days a year. Eastern offers the whole world of international transportation or just one small part as we have tailored our services to the individual needs of our clients, both large and small, so our clients can rely on Eastern to deliver their shipments promptly and professionally.
Service Reliability
To ensure Eastern customers’ expectations are more than matched by our experience, Eastern has invested heavily in modern systems (CargoWise One) and facilities, and far more importantly, in the quality and performance of its people. Highly dedicated trained people with enthusiasm and ability to serve the customers’ needs and to find the correct solutions to their problems ensuring the high level of reliability for freight movements.
With Eastern; customers can be certain our service is right, because our people are right.
Control and Monitoring
We promise our customers, and they surely know that Eastern keep its promises. Every piece of cargo is constantly monitored to ensure that the delivery schedule and the customers’ requirements are met. Whatever the cargo, when Eastern handles it, our customers can be sure it will be monitored and controlled from the moment we collect it to the moment we deliver it safely to its final destination.
Economy
Eastern has built up the volume of traffic with the world’s top carriers, where we enjoy significant economies of scale in purchasing cargo space. Our relationships with the carriers have always been smooth and professional, so that, today, our dealings have become a matter of great importance to both parties. In this way we ensure that Eastern customers get the very best rates available but, of course, without a resultant drop in service levels.
We, in Eastern Group, pass on to our customers every economy we achieve to ensure that we keep our competitive edge consistently sharp.
Contact us anytime if you have any questions or issues.